"... effective results come only by building a unique set of human and professional capabilities.
Kent Laidlaw & Associates has that unique combination."

PHILOSOPHY

Specialized expertise is required for the demanding situations faced by educators and providers of emergency services, employee assistance programs and victim assistance. Effective results come only by building a unique set of human and professional capabilities. Kent Laidlaw & Associates has that unique combination.

Through training, education, consulting or mediation tailored to your specific needs, Kent Laidlaw can provide that knowledge to equip you, your clients, associates or employees to fulfill your responsibilities with confidence and sensitivity, achieving tangible results. Working with Kent Laidlaw & Associates is a cost-effective alternative to more adversarial alternatives.

Kent Laidlaw represents the most diverse skills of human experience. His distinguished career has embraced extensive experience with the provincial government, having served as the Senior Advisor-Policing for two years, and serving 31 years as a police officer with the Halton Regional Police Service, retiring as District Commander for the City of Burlington with the rank of Superintendent.

The Halton Regional Police Service is recognized as one of the most progressive and innovative police forces in North America, with its hallmark of a participatory management style and community-based policing. Kent's involvement in numerous, high-profile situation has prepared him to offer the best insight with anecdotal and documented real-life scenarios. As Executive Officer to the Chief of Police for six years, Kent has extensive experience at the senior management level of a police service, including command of the Criminal Intelligence Bureau, the Research and Planning Bureau, Public and Media Relations, the Professional Standards Bureau, and exposure to the role and responsibilities of police governance and police services boards.
 
AREAS OF SPECIALTY
Police Governance

Operating independently and confidentially, Kent G. Laidlaw & Associates advises police services boards, administrators and police associations. Kent is highly experienced in the specialized requirements as legislated by the Police Services Act, such as Ministry inspections, mandatory training and meeting and applying Ministry-imposed standards. Utilizing clarification of the role, function and management of police services boards, Kent can accelerate problem resolution through both formal or informal education.

Fact Finding/Consulting
Fact finding is a highly unique service offered by Kent Laidlaw. The purpose is to gather facts, deliver them to the client and facilitate an informed decision. Objectivity and confidentiality are the touchstones for Kent Laidlaw's consulting services. Assistance in many areas is offered to organizations in both the private and the public sectors.

Victim Services

Progressive police services are identifying the importance of victim assistance programs, enhancing the partnerships established with the communities they serve. Kent Laidlaw & Associates advises victim service providers to be pro-active and responsive to the complex demands of victim needs. Working closely with the victims' movement, Kent gives training in dealing with victims and survivors, particularly post-traumatic stress, and in reducing the feelings of intimidation these situations can produce. He is available to assist businesses and governments in learning to deal with victims and survivors with empathy, understanding and sensitivity.

Emergency Services
As one of the few Canadians to be certified by the National Organization for Victim Assistance (NOVA) in Washington, D.C., Kent Laidlaw is a trained crisis responder and grief counsellor. With this specialized experience, he gives emergency services personnel - police officers, fire fighters and health care providers - the information necessary to cope with the tense and potentially volatile situations they confront on a daily basis: training in crisis intervention, death notification and media relations are but a few examples.

Educators

Recent years have seen an increase in the number of dangerous and violent incidents in the education system. The demands placed on educators are high and require specialized training in identification, intervention and prevention of traumatic events. Kent Laidlaw & Associates has defined a specialized program for educators, based upon years of experience in the police services and training of tragic event response teams.

Bereavement/Grief Counselling and Training
Kent Laidlaw has developed a training model to address the need for sensitive and compassionate notification of death or traumatic incidents and the subsequent grief. As a Critical Incident Stress De-briefer and one of the founders of the Bereavement Ontario network, he will train others in this highly specialized area.

Employee Assistance Programs
Kent Laidlaw can offer organizations an objective and effective resource for employee assistance program needs. Specialized support and training will assist service providers. The result? Increased productivity, improved employee morale and decreased absenteeism in the workplace.
 
IMPACT

Kent G. Laidlaw & Associates will deliver effective solutions to a variety of challenging issues.

"Mr. Laidlaw's knowledge and insight on policing issues. coupled with his facilitation and communication skills guided us in a direction which enabled [us] to identify the problem areas and resolve them through open communication and frank discussion."

... Andrew Dickson, former Chair, Renfrew, Ontario Police Services Board

"You helped me more than you will ever know. I can see that my feelings were normal, others have gone through the same thing and that I'm not some wimp. I am determined to one day become a police officer. It had a great and positive impact on me and on the police force through my eyes."

... Grade 12 Co-op student, attending a Laidlaw training
sessions
and subsequent police car 'ride-along'

"I have first-hand knowledge of the high standards of excellence you have brought to your work. Your distinctive touch has been imprinted throughout our community."

... Cam Jackson, MPP, Burlington South

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